Mailchimp alternatives, matched to why you're switching
By Jean Luc Poitier, SEO and growth marketing strategist · Campaign Monitor Reviews · Updated October 4, 2026 · Grounded in 100 recent Mailchimp reviews
Disclosure: this site reviews Campaign Monitor and earns a commission if you sign up for it through our links. Campaign Monitor is one option below, and we say where it isn't the right fix.
Why buyers look past Mailchimp
Most Mailchimp users on G2 like it: the 50 recent reviews we pulled average 4.44 out of 5, and the praise is about templates and how fast a beginner gets going. The complaints repeat, though, and they line up with the reasons people give for switching.
Pricing was the most common G2 complaint in our pull. Standard rises from $20 a month at 500 contacts to $135 at 10,000, and Mailchimp's help center says unsubscribed contacts count toward the plan.
“Mailchimp has become noticeably more expensive. I still like the platform, but the increasing cost makes it harder to justify compared with other email marketing options.”Jurnee M., G2, Aug 2026
Getting a person is hard. Essentials and Standard include email and chat support, phone support is reserved for Premium at $350 a month, and reviewers describe working through an AI assistant first.
“You have to go through the AI chat and eventually you can log a support ticket.”Verified User in Information Technology and Services, G2, Jul 2026
“So hard to get ahold of anyone, except in onboarding.”Andrew Kline, Trustpilot, Sep 2026
For a newsletter, it can be too much product. Several reviewers who only send email find the menus crowded with ads, landing pages, and features they never use.
“There are also a lot of features I don’t need, which sometimes makes the system hard to navigate.”Leif A., G2, Aug 2026
On Trustpilot, the 29 unprompted reviews of Mailchimp in our pull (August 4 to October 2, 2026) averaged 1.07 out of 5. The 18 unprompted reviews of Campaign Monitor averaged 1.44. Both samples are small and cover different periods.
Match the Mailchimp alternative to your reason for leaving
| Compared on | Best alternative | Check before switching |
|---|---|---|
| Support is hard to reach | Campaign Monitor: priority support on Essentials, phone support on Premier ($171 a month at 500 contacts vs Mailchimp Premium at $350). G2 Best Support (Small Business), Fall 2026. | Phone support is on Premier only. |
| Too many features to wade through | Campaign Monitor: G2 Easiest To Use, Fall 2026; ease of use 8.8/10 from its Capterra reviewers in our pull. | Automation is simpler than some power users want. |
| Running email for several clients | Campaign Monitor: client sub-accounts and private labeling on every paid plan. Mailchimp offers connected client accounts, each on its own plan, and no white label. | Select AI features may not be available to agency accounts yet. |
| The bill keeps rising with the list | MailerLite: Power has unlimited sends for $49 at 2,500 subscribers; unsubscribed contacts aren't billed. | No phone support; one account and bill per client. |
| A big list you mail rarely | Brevo: priced by emails sent, from $18 a month on Standard. | Phone support starts at $499 a month. |
| Flows need more branching | ActiveCampaign: visual automation on every plan, 950+ recipes. | Published prices are billed annually; no human phone support. |
| You sell through an online store | Klaviyo: email flows for online stores, $20 a month at 500 profiles. | SMS is billed separately. |
Figures checked against each company's published pages and review-platform listings as of 2026-10-04. “Not published” means the company does not publish that figure.
The 6 best Mailchimp alternatives
Campaign Monitor
Easier builder, reachable support, client accountsThe closest swap for teams that like Mailchimp's templates but not its support or its sprawl. G2 named Campaign Monitor Easiest To Use and Best Support (Small Business) in Fall 2026, and its Capterra reviewers in our pull score ease of use 8.8 out of 10. Essentials costs $31 a month at 500 contacts and $74 at 2,500, with unlimited sends and priority support; Mailchimp Standard is $20 and $60 but caps sends at 12 times your contacts. Phone support starts on Premier ($171 at 500 contacts), where Mailchimp keeps it on Premium at $350. Agencies get client sub-accounts and private labeling on every paid plan. Automation is simpler than some power users want.
Full Campaign Monitor vs Mailchimp comparison →MailerLite
Lower bills with unlimited sendsIf the price is why you're leaving, MailerLite is the cheaper move as lists grow. Its Power plan has unlimited sends for $49 a month at 2,500 subscribers and $129 at 10,000 (Mailchimp Standard: $60 and $135), and unsubscribed or bounced addresses don't count toward the bill. Every paid plan gets the full feature set. There is a free plan for up to 250 subscribers. It has no phone support at any tier, live chat starts on Power, and agencies need a separate account and bill for each client.
Campaign Monitor vs MailerLite →Brevo
Pay by emails sentBrevo prices by monthly email volume, so a large list you mail rarely costs less. Standard is $18 a month for 5,000 emails and $69 for 20,000 emails, which covers far more than 10,000 contacts. The free plan sends 300 emails a day. Phone support starts on Professional at $499 a month, emails from Free carry a Brevo sticker, and many of its recent Trustpilot reviewers describe bot-only support and sudden account reviews.
Mailchimp vs Brevo →ActiveCampaign
Deeper automationFor senders who outgrew Mailchimp's flows. Every plan has the visual automation builder, with 950+ automation recipes, and there is a 30-day money-back guarantee. Plus is $49 a month at 1,000 contacts and $95 at 2,500, but those prices are billed annually; monthly rates are not published. Starter caps automations at 5 actions, and human support is chat and email only.
Campaign Monitor vs ActiveCampaign →Klaviyo
Online storesAimed at ecommerce brands that run email flows from their store. Email costs $20 a month at 500 active profiles, $60 at 2,500, and $150 at 10,000, and unsubscribed or suppressed contacts don't count toward billing. SMS is billed separately, and no phone support is published.
Campaign Monitor vs Klaviyo →Constant Contact
Phone support on every planThe pick if you want a person on the phone without paying for a top tier: phone and chat support cover every plan, and a 30-day money-back guarantee applies to the base plan. Its unprompted Trustpilot reviews averaged 3.33 out of 5 in our pull (24 reviews, September 10 to October 2, 2026), well above Mailchimp's 1.07. Lite allows one active automation path, and existing customers saw a price increase on their August 2026 invoice.
Mailchimp vs Constant Contact →
When to stay with Mailchimp
If you send to fewer than 250 contacts, the free plan (500 sends a month) may be all you need, and Campaign Monitor has no free plan. Stay, too, if your stack depends on its integrations. Reviewers in our pull connect it to Zapier, Planning Center, web stores, and Mandrill for transactional email, and moving all of that has a cost. Mailchimpalso holds a higher G2 rating than Campaign Monitor (4.3 from 12,988 reviews against 4.1 from 731), and its Standard plan is cheaper at every list size we checked.
The case for Campaign Monitor over Mailchimp
Campaign Monitor suits teams whose Mailchimp complaints are about support and day-to-day use. Its G2 reviewers in our pull (98 reviews, average 4.38) keep returning to the drag-and-drop builder that new staff and clients pick up quickly, clean templates, clear per-campaign reports, and support that answers. Essentials has unlimited sends, so how often you mail doesn't change the price. Agencies can run every client from one login with their own branding. The trade-off is price: expect to pay more than Mailchimp Standard for the same list. Check the current Campaign Monitor pricing, the awards, or the full review record. The 30-day free trial covers 500 contacts and 500 emails and asks for no card.
See Campaign Monitor pricingHow we sourced the Mailchimp review data
We pulled the 50 most recent Mailchimp reviews from Trustpilot (August 4 to October 2, 2026) and 50 from G2 (May 8 to September 22, 2026) on October 4, 2026. Trustpilot labels how each review was collected: 29 were organic, written without a link or invitation from the company, and averaged 1.07; the other 21 came through Mailchimp's invitation links and averaged 3.86. We compare organic to organic only. Campaign Monitor's 18 organic reviews span January 2023 to September 2026, a longer window because it gets fewer reviews, and every sample here is small. G2 does not split reviews that way; its figure is the plain average of the 50.
Quotes are verbatim and credited as the platform shows the author. Prices are monthly in US dollars from each vendor's pricing page on October 4, 2026. Platform ratings (Mailchimp G2 4.3, Campaign Monitor G2 4.1) are the platforms' own figures. See our methodology and the Campaign Monitor Trustpilot reviews.
Mailchimp alternatives FAQ
What are the best Mailchimp alternatives?+
Campaign Monitor for small teams and agencies that want an easier builder, priority support from the Essentials plan, and client sub-accounts on every paid plan. Then MailerLite if price is the reason, Brevo for volume-based pricing, ActiveCampaign for deeper automation, Klaviyo for online stores, and Constant Contact for phone support on every plan.
What do Mailchimp reviews say?+
We read 100 recent reviews on October 4, 2026: 50 from G2 (May 8 to September 22, 2026, average 4.44) and 50 from Trustpilot (August 4 to October 2, 2026). G2 reviewers praise the templates and ease of starting. The recurring complaints are prices that climb with the list, support that is hard to reach, and an interface crowded with features. The 29 unprompted Trustpilot reviews averaged 1.07 out of 5; the 21 invited ones averaged 3.86.
Is Campaign Monitor better than Mailchimp?+
For agencies and teams that value an easy builder and support they can reach, yes: G2 named Campaign Monitor Easiest To Use and Best Support (Small Business) in Fall 2026, and its phone support starts on a cheaper plan. Mailchimp costs less at the same list size on Standard and has a free plan, so a solo sender on a tight budget may be better off staying.
Does Mailchimp publish pricing?+
Yes. At 500 contacts, Essentials is $13 a month, Standard $20, and Premium $350, billed monthly. The free plan covers 250 contacts and 500 sends a month. Annual plans are only offered through sales, for Standard and Premium at 10,000+ contacts.