Campaign Monitor review statistics: what 101 reviews say in numbers
By Jean Luc Poitier, SEO and growth marketing strategist · Campaign Monitor Reviews · Updated October 4, 2026
Every figure below is computed from the 101 published Campaign Monitor user reviews this site quotes, from 5 platforms, written between 2017 and 2026. The numbers update when the review set does. Last updated October 4, 2026. You are welcome to cite them; the citation section has a ready sentence and the source link.
Campaign Monitor reviews at a glance
Positive, mixed, and critical are this site's editorial read of each review's text, not the star rating. 20 reviews (20%) are mixed. 9 reviews carry no rating (articles, videos, posts) and are left out of every average.
How Campaign Monitor reviews are rated
Share of the 92 rated reviews at each star level, on the reviewer's own scale converted to 5.
- 5 stars45% (41)
- 4 stars27% (25)
- 3 stars8% (7)
- 2 stars9% (8)
- 1 star12% (11)
Campaign Monitor reviews by platform
Our set beside each platform's own published figure. The two differ by design: our set is a curated sample, and the platform's number covers every review it hosts.
| Platform | Reviews here | Average here | Platform-wide rating | Platform-wide count |
|---|---|---|---|---|
| G2 | 24 | 4/5 | 4.1 | 731 |
| Capterra | 32 | 4/5 | 4.5 | 506 |
| Trustpilot | 23 | 3.1/5 | 2.2 | 200 |
| TrustRadius | 15 | 3.7/5 | not published | n/a |
| 7 | n/a | not published | n/a |
How Campaign Monitor ratings have changed over time
Average rating of the rated reviews in our set, by year, with how many reviews each year holds underneath. A year with fewer than 5 rated reviews shows its count but no average. 2026 is still open.
The numbers behind the chart
| Year | Reviews | Rated | Average | Critical |
|---|---|---|---|---|
| 2017 | 2 | 2 | n/a | 0% |
| 2018 | 4 | 4 | n/a | 25% |
| 2019 | 7 | 7 | 3.6/5 | 14% |
| 2020 | 9 | 9 | 4.4/5 | 0% |
| 2021 | 7 | 6 | 4/5 | 29% |
| 2022 | 11 | 8 | 4/5 | 27% |
| 2023 | 22 | 19 | 4/5 | 23% |
| 2024 | 14 | 13 | 3.3/5 | 43% |
| 2025 | 15 | 14 | 3.8/5 | 20% |
| 2026 (so far) | 10 | 10 | 3.1/5 | 40% |
What Campaign Monitor reviewers talk about
The themes we tagged most often, as a share of all 101 reviews, and the themes most common among the 45 mixed and critical ones.
Across all Campaign Monitor reviews
- Ease of use53%
- Support53%
- Templates42%
- Pricing21%
- Automation19%
- Reporting13%
- Account access11%
- Agencies7%
In mixed and critical Campaign Monitor reviews
- Support49%
- Ease of use40%
- Templates27%
- Account access24%
- Pricing20%
How to cite these Campaign Monitor statistics
Quote any figure on this page with a link to it as the source. The numbers describe the reviews this site quotes, not every Campaign Monitor review ever written, so say "analysed by Campaign Monitor Reviews" rather than presenting them as Campaign Monitor's overall rating. A sentence you can use:
An analysis of 101 published Campaign Monitor user reviews across 5 platforms by Campaign Monitor Reviews found 25% critical, averaging 3.8 out of 5 among the 92 that carry a rating. Source: https://www.campaignmonitorreviews.com/review-statistics
How the reviews were chosen and tagged is on the methodology page; the reviews themselves are on the homepage, each with a link to its original. Questions about the data: company.reviews.marketing@gmail.com.